• Paypal Website Payments Standard to Paypal Website Payments Pro in Magento hub bub

    by  • November 22, 2011 • Magento • 4 Comments

    You would think that upgrading to Paypal’s “Pro” edition would come with a PROfessional experience! But I am writing to let you know that is simply not the case . . . well partly.

    We have a client that was using Paypal Website Payments Standard and they asked if we could upgrade their Magento website to Paypal Website Payments Pro. We gladly responded that we could do that with ease.  Ha! That is what thought.

    It ended up turning into a hub bub of sorts figuring out what was going on.

    So here is what we did to get the upgraded payment system to work correctly.

    The sandbox version didn’t really help much as it seemed to work just fine.

    We checked the box for Website Payments Pro in the backend of Magento and configured everything according to the clients wishes. That was pretty easy. Flipped on Debug mode and tested it on the live site during a non-critical time.

    Everything looked rather nice except for some CSS adjustments here and there. But looks are deceiving at times aren’t they? The functionality of Magento sending the checkout info to Paypal just didn’t want to cooperate.

    We took a look at the debug messages located in var/log/payment_paypal_direct.log

    There was an error code 10002 which had the human readable message of “Security header is not valid.”

    That was strange. Why would it not be valid. The API’s were the same for the standard version. So after fiddling around and trying different angles we finally concluded we would remove the original API info from Paypal and generate new ones.

    BINGO! That did it. It was all Paypal’s fault this time. Magento was as clean as a whistle on this one!

    So if you get that “Security header is not valid” message try removing the API credentials and issuing new ones in Paypal. It only took a few seconds and will save you a ton of time debugging errors.


    A jolly ol' chap that enjoys the everyday cliff drop, skate park, climbing crag and tree run mixed with a heavy dose of development and design of web sites, print and video production and the rush of marketing ventures.

    4 Responses to Paypal Website Payments Standard to Paypal Website Payments Pro in Magento hub bub

    1. November 27, 2011 at 11:12 am

      Have you given any consideration at all with translating your current site in to French? I know a several of translaters right here that will would help you do it for no cost if you wanna get in touch with me.

      • Dan
        November 28, 2011 at 4:33 am

        We have not. I will see what we can do :)

    2. November 28, 2011 at 3:19 am

      Thanks for all of your work on this web page. I am looking forward to reading more of your posts in the future.

      • Dan
        November 28, 2011 at 4:33 am

        You’re welcome. Glad you like em’.

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